Shipping
Orders ship within 3–5 business days of purchase. Tracking sent by email once it ships.

Fragrance/perfume items ship via ground hazmat-compliant shipping, which can add extra transit time. This is standard for fragrance shipping and keeps things compliant.

Returns

-Store credit only. No cash refunds, since most pieces are limited or one-of-a-kind
-3-day return window from delivery
-Eligible: wrong item, damaged or significantly not as described, defective (excluding noted wear)

To start: email treasurefactory.contact@gmail.com within 3 days with order number and photo
Final Sale, No Exceptions
∙Beauty & fragrance once opened
∙Treasure Vault mystery boxes
∙One-of-a-kind pieces
Questions? treasurefactory.contact@gmail.com